If you notify International Business House in writing or via email up to 30 days before the start date of the course, you will receive a full refund less an administration fee of 100£ of the course fee. In addition if you are unable to attend, the following cancellation charges will apply for written notice received: 14-29 days before the course: 50%. 1-14 days before: 100%. If you are unable to attend a course, you are welcome to provide a delegate substitution, up to 24 hours prior to the course at no extra charge. If you wish to transfer to a different course a 10% admin charge will be made if the transfer occurs between 10-29 days before the course. If you fail to attend the course on which you are booked and have not given prior notice to International Business House then the course fee will remain payable in full. This cancellation policy is necessary owing to the strict limitation on attendance numbers. IBH reserves the right to amend or cancel any course, course times, dates or published prices. Changes to course prices, times and dates will be advised 30 days before the course start date and any course already paid in full will not be subject to the increased price.